{"id":7058,"date":"2020-10-15T12:06:45","date_gmt":"2020-10-15T12:06:45","guid":{"rendered":"https:\/\/promoguy.nl\/customer-satisfaction-report-shows-distrust-in-social-media\/"},"modified":"2025-04-05T13:46:33","modified_gmt":"2025-04-05T13:46:33","slug":"customer-satisfaction-report-shows-distrust-in-social-media","status":"publish","type":"post","link":"https:\/\/promoguy.nl\/lv\/blog\/2020\/10\/15\/customer-satisfaction-report-shows-distrust-in-social-media\/","title":{"rendered":"Zi\u0146ojums par klientu apmierin\u0101t\u012bbu liecina par neuztic\u0113\u0161anos soci\u0101lajiem pla\u0161sazi\u0146as l\u012bdzek\u013ciem"},"content":{"rendered":"

Soci\u0101lie pla\u0161sazi\u0146as l\u012bdzek\u013ci domin\u0113 m\u016bsu laik\u0101 - gan person\u012bgaj\u0101 dz\u012bv\u0113, gan karjer\u0101. Ja j\u016bs b\u016btu \u0101r\u0113js, sve\u0161s nov\u0113rot\u0101js, j\u016bs dom\u0101tu, ka cilv\u0113ki ir piln\u012bgi iem\u012bl\u0113ju\u0161ies taj\u0101. Diem\u017e\u0113l m\u0113s visi jau gadiem ilgi zin\u0101m, ka liel\u0101k\u0101 da\u013ca cilv\u0113ku var izmantot soci\u0101los pla\u0161sazi\u0146as l\u012bdzek\u013cus k\u0101 nepiecie\u0161am\u012bbu vai pat k\u0101 atkar\u012bbu izraiso\u0161u hobiju, bet nebaudot to. \u0160\u012bs aizdomas ir k\u013cuvu\u0161as par noz\u012bm\u012bgu p\u0113t\u012bjumu jomu, un daudzi cit\u0113 statistikas datus par to, ka depresiju un trauksmi, ko \u0161\u0101das platformas var izrais\u012bt<\/a>. Tagad Amerikas klientu apmierin\u0101t\u012bbas indekss<\/a> ir skait\u013ci, kas liecina, ka cilv\u0113ki nav \u012bpa\u0161i apmierin\u0101ti ar daudz\u0101m platform\u0101m.<\/p>\r\n\r\n\r\n\r\n

ACSI zi\u0146ojum\u0101 par klientu apmierin\u0101t\u012bbu ir s\u012bki izkl\u0101st\u012bti neskait\u0101mie iemesli, k\u0101p\u0113c cilv\u0113ki j\u016btas slikti ar t\u0101d\u0101m lietotn\u0113m k\u0101 Facebook un Instagram. Tom\u0113r labv\u0113l\u012bbas kritumam ir maz sakara ar pakalpojumu kvalit\u0101ti, kas liel\u0101koties ir palikusi nemain\u012bga. Pat\u0113r\u0113t\u0101ji dr\u012bz\u0101k izj\u016bt ba\u017eas par datu konfidencialit\u0101ti (vai t\u0101s tr\u016bkumu), rekl\u0101mu p\u0101rbl\u012bv\u0113t\u012bbu un satura svaigumu. Tas ir izrais\u012bjis to, ka visa soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu nozare ir sa\u0146\u0113musi sliktus klientu apmierin\u0101t\u012bbas reitingus, kas konkur\u0113 ar telev\u012bzijas un interneta pakalpojumu sniedz\u0113ju reitingiem. T\u0101 nav laba z\u012bme, ja j\u016bsu klientu uztvere ir vien\u0101 l\u012bg\u0101 ar AT&T un Time Warner.<\/p>\r\n\r\n\r\n\r\n

Apl\u016bkosim s\u012bk\u0101k, k\u0101 klienti v\u0113rt\u0113 platformas. Turkl\u0101t m\u0113s \u0161eit neesam t\u0101p\u0113c, lai platform\u0101m dotu triecienu, kad t\u0101s kr\u012bt, bet dr\u012bz\u0101k t\u0101p\u0113c, lai noskaidrotu, k\u0101 uz\u0146\u0113mumi var uzlabot \u0161o uztveri. Turkl\u0101t, t\u0101 k\u0101 soci\u0101lie pla\u0161sazi\u0146as l\u012bdzek\u013ci ir tik \u013coti iesak\u0146oju\u0161ies m\u016bsdienu m\u0101rketinga ekosist\u0113m\u0101, tiem ir vi\u013c\u0146veida ietekme uz ikvienu citu uz\u0146\u0113mumu. Ir svar\u012bgi saprast, k\u0101 \u0161\u012bs uztveres izmai\u0146as var ietekm\u0113t j\u016bsu tie\u0161saistes m\u0101rketinga strat\u0113\u0123iju.<\/p>\r\n\r\n\r\n\r\n

Klientu apmierin\u0101t\u012bbas r\u0101d\u012bt\u0101ji run\u0101 pa\u0161i par sevi<\/h2>\r\n\r\n\r\n\r\n
\"Klientu<\/figure>\r\n\r\n\r\n\r\n

Kopum\u0101 ACSI e-uz\u0146\u0113m\u0113jdarb\u012bbas zi\u0146ojums liecina, ka liel\u0101k\u0101 da\u013ca liel\u0101ko soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu platformu ir vid\u0113ji apmierin\u0101tas. J\u0101atz\u012bm\u0113, ka, sal\u012bdzinot ar iepriek\u0161\u0113jo gadu, ir nov\u0113rots pieaugums t\u0101dos uz\u0146\u0113mumos k\u0101 Facebook un Tumblr. Tom\u0113r pa\u0161reiz\u0113jie skait\u013ci nav \u013coti daudzsolo\u0161i uz\u0146\u0113mumiem, kuriem ir lielas, glob\u0101las klientu b\u0101zes. Ilgtermi\u0146a tenden\u010du anal\u012bze liecina par visp\u0101r\u0113ju kritumu vair\u0101ku gadu garum\u0101. Ja vair\u0101k nek\u0101 tre\u0161da\u013ca no j\u016bsu miljardu klientu b\u0101zes ir neapmierin\u0101ta, tas ir nopietna probl\u0113ma, jo \u012bpa\u0161i, ja ir j\u0101pl\u0101no, k\u0101 to mazin\u0101t.<\/p>\r\n\r\n\r\n\r\n

V\u0113l viens iemesls, k\u0101p\u0113c \u0161os skait\u013cus v\u0113rt\u0113t negat\u012bvi, ir tas, ka visas liel\u0101k\u0101s platformas atpaliek, bet maz\u0101k\u0101s platformas strauji pieaug. Tradicion\u0101l\u0101s soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu platformas atpaliek no specializ\u0113t\u0101kiem form\u0101tiem, piem\u0113ram, Pinterest vai Snapchat. \u0160\u0101da veida soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu form\u0101ti ar tie\u0161u fokusu m\u016bsdien\u0101s ir mod\u0113 (par \u0161o faktoru m\u0113s jau vair\u0101kk\u0101rt esam rakst\u012bju\u0161i). B\u016bt\u012bb\u0101 uz\u0146\u0113mumiem ar noteiktu ni\u0161u kl\u0101jas lab\u0101k nek\u0101 lieliem uz\u0146\u0113mumiem, piem\u0113ram, LinkedIn vai Facebook, kuru m\u0113r\u0137is ir pla\u0161a b\u0101ze.<\/p>\r\n\r\n\r\n\r\n

Kopum\u0101 vis\u0101s platform\u0101s kop\u0101 ir v\u0113rojams 2,8% kritums, kas nozarei neko labu neliecina. Liel\u0101kais kritums ir bijis Youtube<\/a>, ar b\u016btiskiem satura tr\u016bkumiem un neapmierin\u0101t\u012bbu ar uz\u0146\u0113muma l\u0113mumiem. Daudzi Youtube lietot\u0101ji un autori ir paudu\u0161i neapmierin\u0101t\u012bbu ar demeniz\u0101ciju, slaven\u012bbu kan\u0101liem, kuriem uz\u0146\u0113mums piev\u0113r\u0161 liel\u0101ku uzman\u012bbu (\u012bpa\u0161i pag\u0101ju\u0161\u0101 gada Youtube Rewind laik\u0101), un nepiem\u0113rotu saturu, kas rada ba\u017eas par politisku vardarb\u012bbu.<\/p>\r\n\r\n\r\n\r\n

L\u012bdz\u012bgi ar\u012b Facebook pirms 2019. gada piedz\u012bvoja kritumu Kembrid\u017eas Anal\u012btikas skand\u0101la d\u0113\u013c. Uz\u0146\u0113mums no Feder\u0101l\u0101s tirdzniec\u012bbas komisijas rok\u0101m sa\u0146\u0113ma $5 miljardu soda naudu un iev\u0113rojami zaud\u0113ja pat\u0113r\u0113t\u0101ju uztic\u012bbu. P\u0113d\u0113j\u0101 laik\u0101 uz\u0146\u0113mums atg\u016bstas un ir nov\u0113rojama uzlabojusies klientu uztvere.<\/p>\r\n\r\n\r\n\r\n

Priv\u0101tuma probl\u0113mas likumprojekta aug\u0161gal\u0101<\/h2>\r\n\r\n\r\n
\r\n
\"Apmierin\u0101t\u012bba<\/figure>\r\n<\/div>\r\n\r\n\r\n

K\u0101 min\u0113ts iepriek\u0161, lietot\u0101ju galven\u0101s ba\u017eas rada datu konfidencialit\u0101te. Lietot\u0101ju v\u0113rt\u0113jumi par \u0161o r\u0101d\u012bt\u0101ju ir sasniegu\u0161i v\u0113sturiski zem\u0101ko l\u012bmeni - 69%. P\u0113d\u0113j\u0101 laika notikumi situ\u0101ciju nav uzlaboju\u0161i - lieli politiskie skand\u0101li un ilgsto\u0161a bezdarb\u012bba attiec\u012bb\u0101 uz viltus zi\u0146u izplat\u012bbu. Jau gadiem ilgi Facebook \u0161aj\u0101 zi\u0146\u0101 ir atpalicis, un tam ir viszem\u0101kais v\u0113rt\u0113jums par lietot\u0101ju priv\u0101tumu.<\/p>\r\n\r\n\r\n\r\n

K\u0101 nor\u0101d\u012bts zi\u0146ojum\u0101:<\/p>\r\n\r\n\r\n\r\n

\r\n

Facebook ir sask\u0101ries ar virkni pretrunu saist\u012bb\u0101 ar priv\u0101tumu, dro\u0161\u012bbas nepiln\u012bb\u0101m, vardarb\u012bgu retoriku un viltus zi\u0146\u0101m. S\u0101kot ar Cambridge Analytica skand\u0101lu 2018. gad\u0101 un beidzot ar neseno rekl\u0101mas boikotu, uz\u0146\u0113mums ir sask\u0101ries ar negat\u012bvas publicit\u0101tes vi\u013c\u0146iem.<\/p>\r\n<\/blockquote>\r\n\r\n\r\n\r\n

\u0160\u0137iet, ka ba\u017eas par konfidencialit\u0101ti dr\u012bzum\u0101 nerimsies. J\u016blij\u0101 Twitter piedz\u012bvoja masveida priv\u0101t\u0101s dro\u0161\u012bbas p\u0101rk\u0101pumu, ko uz\u0146\u0113mumam bija publiski j\u0101risina<\/a>. Twitter ir b\u0113d\u012bgi slavens ar pavir\u0161u attieksmi pret uzm\u0101k\u0161anos, doxing un klientu ba\u017e\u0101m kopum\u0101. \u0160is p\u0113d\u0113jais incidents ir neveiksme uz\u0146\u0113mumam, kura reput\u0101cija datu konfidencialit\u0101tes jom\u0101 jau t\u0101 ir nestabila.<\/p>\r\n\r\n\r\n\r\n

Kopum\u0101 lietot\u0101ju pieredzes r\u0101d\u012bt\u0101ji ar\u012b samazin\u0101s. Klientu v\u0113rt\u0113jum\u0101 slikt\u0101k ir nov\u0113rt\u0113ta funkciju daudzveid\u012bba, vietnes veiktsp\u0113ja un aug\u0161upiel\u0101des \u0113rtums. Turkl\u0101t ir samazin\u0101jies ar\u012b satura svaigums, un LinkedIn ir \u012bpa\u0161i slikt\u0101k nov\u0113rt\u0113ts. Savuk\u0101rt mobilo lietot\u0146u kvalit\u0101te ir lab\u0101ka nek\u0101 iepriek\u0161\u0113jos gados. Rekl\u0101mu daudzums g\u016bst augst\u0101kus apmierin\u0101t\u012bbas r\u0101d\u012bt\u0101jus, bet atsevi\u0161\u0137i uz\u0146\u0113mumiem, piem\u0113ram, Facebook, kl\u0101jas slikt\u0101k.<\/p>\r\n\r\n\r\n\r\n

Mekl\u0113\u0161anas r\u012bki un zi\u0146u organiz\u0101cijas cie\u0161<\/h2>\r\n\r\n\r\n\r\n
\"Soci\u0101lo<\/figure>\r\n\r\n\r\n\r\n

Klientu apmierin\u0101t\u012bba ir samazin\u0101jusies vis\u0101s jom\u0101s, iz\u0146emot Yahoo un Yahoo. Google<\/a>. Liel\u0101k\u0101 da\u013ca neapmierin\u0101t\u012bbas ir saist\u012bta ar rekl\u0101mu p\u0101rpiln\u012bbu. Iesp\u0113jams, tas ir saist\u012bts ar to, cik daudz sponsor\u0113ta satura uz\u0146\u0113mumi izplata, un to pastiprina vizu\u0101l\u0101 dizaina izmai\u0146as, lai piel\u0101gotos rekl\u0101m\u0101m\u0101m. Tom\u0113r, neraugoties uz neapmierin\u0101t\u012bbu ar rekl\u0101mu skaitu, rekl\u0101mu kvalit\u0101te klientu v\u0113rt\u0113jum\u0101 ir uzlabojusies.<\/p>\r\n\r\n\r\n\r\n

Tom\u0113r mekl\u0113\u0161anas r\u012bki ir diezgan labi vair\u0101kos r\u0101d\u012bt\u0101jos. Mekl\u0113t\u0101jprogramm\u0101m un inform\u0101cijas vietn\u0113m ir lieliskas mobil\u0101s lietotnes ar augstu kvalit\u0101tes (84) un uzticam\u012bbas (83) nov\u0113rt\u0113jumu. Mekl\u0113t\u0101jprogrammas ir ar\u012b viegli lietojamas da\u017e\u0101d\u0101s ier\u012bc\u0113s (80). Lai gan navig\u0101cijas r\u0101d\u012bt\u0101js ir samazin\u0101jies l\u012bdz 80, tas joproj\u0101m ir augsts, t\u0101pat k\u0101 viet\u0146u veiktsp\u0113ja (80).<\/p>\r\n\r\n\r\n\r\n

Ar\u012b zi\u0146u vietnes ir piedz\u012bvoju\u0161as iev\u0113rojamu kritumu pat\u0113r\u0113t\u0101ju uztver\u0113. Vien\u012bgais r\u0101d\u012bt\u0101js, kas nav krities, ir mobilo lietot\u0146u kvalit\u0101te. Lai gan pand\u0113mijas laik\u0101 lietojums strauji pieauga, vair\u0101kiem iev\u0113rojamiem zi\u0146u uz\u0146\u0113mumiem tas ir krasi samazin\u0101jies. T\u0101di uz\u0146\u0113mumi k\u0101 NYTimes ir p\u0101rdz\u012bvoju\u0161i. liel\u0101kie skand\u0101li un boikoti<\/a>, kas mazin\u0101ja pat\u0113r\u0113t\u0101ju uztic\u0113\u0161anos. Liel\u0101kie zi\u0146u uz\u0146\u0113mumi cie\u0161 ar\u012b no visp\u0101r\u0113j\u0101s neuztic\u0113\u0161an\u0101s zi\u0146\u0101m tie\u0161saist\u0113, ko liel\u0101 m\u0113r\u0101 rada bailes no dezinform\u0101cijas.<\/p>\r\n\r\n\r\n\r\n

K\u0101 soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu lejupsl\u012bde ietekm\u0113 ieinteres\u0113t\u0101s personas<\/h2>\r\n\r\n\r\n\r\n

Ieinteres\u0113t\u0101s personas var b\u016bt \u013coti neskaidrs v\u0101rds, t\u0101p\u0113c b\u016btu lab\u0101k to nedaudz preciz\u0113t. Ieinteres\u0113t\u0101s personas \u0161aj\u0101 gad\u012bjum\u0101 veido daudzas attiec\u012bg\u0101s personas, kas izmanto soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu pakalpojumus. Tie ir rekl\u0101mdev\u0113ji, uz\u0146\u0113mumi, kas uztur veikalu veikalus soci\u0101lajos pla\u0161sazi\u0146as l\u012bdzek\u013cos, zi\u0146u organiz\u0101cijas utt. Liel\u0101kie satura ra\u017eot\u0101ji, kas nodro\u0161ina soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu pl\u016bsmu un simbiotisko uz\u0146\u0113m\u0113jdarb\u012bbu. attiec\u012bbas<\/a> ar to ir ar\u012b iek\u013cauti.<\/p>\r\n\r\n\r\n\r\n

Ac\u012bmredzam\u0101kais veids, k\u0101 tas ietekm\u0113 platform\u0101s reklam\u0113jo\u0161os uz\u0146\u0113mumus, ir \u0161\u0101ds. soci\u0101lo mediju nogurums<\/a>. Pat\u0113r\u0113t\u0101ji migr\u0113s uz cit\u0101m platform\u0101m vai vienk\u0101r\u0161i p\u0101ries bezsaist\u0113, t\u0101d\u0113j\u0101di izn\u012bcinot galveno m\u0101rketinga avotu. sazi\u0146a<\/a>. Diem\u017e\u0113l rekl\u0101ma tikai pastiprina klientu neapmierin\u0101t\u012bbu, jo liel\u0101kajai da\u013cai pat\u0113r\u0113t\u0101ju nepat\u012bk komercializ\u0101cijas l\u012bmenis, ar ko vi\u0146i saskaras tie\u0161saist\u0113. \u0160\u0101 faktora pret\u0113ja ietekme var\u0113tu b\u016bt t\u0101, ka rekl\u0101mdev\u0113ji pie\u0146em da\u017e\u0101dus rekl\u0101mas veidus, kas ir maz\u0101k atkl\u0101ti. Tas var\u0113tu b\u016bt influenceru m\u0101rketings vai citi veidi, kas nodro\u0161ina izklaid\u0113jo\u0161u saturu, kur\u0161 \u0161\u0137iet dabisk\u0101ks. Ir gudri veidi, k\u0101 to apiet.<\/p>\r\n\r\n\r\n\r\n

Soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu lietot\u0101jiem, kuru ien\u0101kumi ir atkar\u012bgi no platform\u0101m, ir daudz slikt\u0101k. Daudzi tehnolo\u0123iju uz\u0146\u0113mumi var veikt izmai\u0146as sav\u0101 algoritm\u0101 vai izk\u0101rtojum\u0101, kas rada lielas galvass\u0101pes. T\u0101 rezult\u0101t\u0101 var rasties nepiecie\u0161am\u012bba main\u012bt form\u0101tus, piel\u0101got strat\u0113\u0123ijas, likt uzsvaru uz da\u017e\u0101d\u0101m tie\u0161saistes strat\u0113\u0123ijas jom\u0101m utt. Rezult\u0101t\u0101 uz\u0146\u0113muma centieni labot klientu apmierin\u0101t\u012bbu var izrais\u012bt vi\u013c\u0146veida ietekmi, kas ietekm\u0113 soci\u0101lo pla\u0161sazi\u0146as l\u012bdzek\u013cu tirgot\u0101jus.<\/p>\r\n\r\n\r\n\r\n

L\u012bdz\u012bgas probl\u0113mas var rasties ar\u012b zi\u0146u uz\u0146\u0113mumiem. Past\u0101v\u012bga klientu neapmierin\u0101t\u012bba da\u017ek\u0101rt ir saist\u012bta ar nepatiesas inform\u0101cijas p\u0101rpiln\u012bbu tie\u0161saist\u0113. T\u0101p\u0113c klientu neapmierin\u0101t\u012bbas pieaugums da\u017ek\u0101rt ir saist\u012bts ar neuztic\u0113\u0161anos inform\u0101cijai tie\u0161saist\u0113. Jaunie uz\u0146\u0113mumi kopum\u0101 var ciest no \u0161\u0101da veida neuztic\u012bbas. T\u0101di uz\u0146\u0113mumi k\u0101 Facebook ir centu\u0161ies to mazin\u0101t, pied\u0101v\u0101jot faktu p\u0101rbaudes. L\u012bdz\u012bgi ar\u012b Twitter ierobe\u017eo da\u017e\u0101da veida kait\u012bgu dezinform\u0101ciju, jo \u012bpa\u0161i par Kovid pand\u0113miju.<\/p>\r\n\r\n\r\n\r\n

K\u0101 platformas var uzlabot klientu apmierin\u0101t\u012bbu<\/h2>\r\n\r\n\r\n\r\n

Platformas var piev\u0113rst uzman\u012bbu da\u017e\u0101m galvenaj\u0101m jom\u0101m, kur\u0101s j\u0101veic uzlabojumi. Galvenok\u0101rt t\u0101m j\u0101uzlabo priv\u0101tums un j\u0101b\u016bt p\u0101rredzam\u0101k\u0101m attiec\u012bb\u0101 uz veiktajiem pas\u0101kumiem. Attiec\u012bb\u0101 uz dro\u0161\u012bbas labo\u0161anu galven\u0101 uzman\u012bba j\u0101piev\u0113r\u0161 p\u0101rk\u0101pumu nov\u0113r\u0161anai. V\u0113l viena probl\u0113ma ir p\u0101rm\u0113r\u012bgais rekl\u0101mas daudzums, kas daudziem lietot\u0101jiem k\u013c\u016bst uzm\u0101c\u012bgs.<\/p>\r\n\r\n\r\n\r\n

Lietot\u0101ji apgalvo, ka vi\u0146i v\u0113las lab\u0101ku multivides veiktsp\u0113ju tie\u0161saistes videoklipu jom\u0101. Vi\u0146i v\u0113las \u0101tr\u0101ku un uzticam\u0101ku video veiktsp\u0113ju platform\u0101s. T\u0101pat iepriek\u0161\u0113jos gados ir samazin\u0101jies aug\u0161upiel\u0101des \u0113rtums, ta\u010du to var\u0113tu uzlabot, racionaliz\u0113jot procesu un padarot to maz\u0101k sare\u017e\u0123\u012btu. Tas var\u0113tu atrisin\u0101t ar\u012b v\u0113l vienu b\u016btisku probl\u0113mu, proti, satura svaigumu. Ja saturu ir viegl\u0101k aug\u0161upiel\u0101d\u0113t, tas var\u0113tu nodro\u0161in\u0101t lab\u0101kus r\u0101d\u012bt\u0101jus \u0161aj\u0101 r\u0101d\u012bt\u0101j\u0101.<\/p>\r\n\r\n\r\n\r\n

Uzm\u0101k\u0161an\u0101s, viltus zi\u0146as un naida runas trauc\u0113 ar\u012b t\u0101diem uz\u0146\u0113mumiem k\u0101 Facebook un Twitter. Tas ir sare\u017e\u0123\u012bt\u0101k risin\u0101ms jaut\u0101jums, un var b\u016bt nepiecie\u0161ama sadarb\u012bba ar faktu p\u0101rbaud\u012bt\u0101jiem un likumdev\u0113jiem. Tas rada probl\u0113mas saist\u012bb\u0101 ar v\u0101rda br\u012bv\u012bbu un to, kas tiek uzskat\u012bts par uzticamu inform\u0101ciju, ta\u010du t\u0101 ir probl\u0113ma, kas skar visus soci\u0101los pla\u0161sazi\u0146as l\u012bdzek\u013cus. \u0160ie ir sare\u017e\u0123\u012bt\u0101ki jaut\u0101jumi, un tiem nav vienk\u0101r\u0161a risin\u0101juma. Tas noz\u012bm\u0113, ka b\u016bs j\u0101veic radik\u0101las izmai\u0146as, ja vi\u0146i k\u0101dreiz v\u0113l\u0113sies main\u012bt pat\u0113r\u0113t\u0101ju apmierin\u0101t\u012bbas r\u0101d\u012bt\u0101jus.<\/p>","protected":false},"excerpt":{"rendered":"

Soci\u0101lie pla\u0161sazi\u0146as l\u012bdzek\u013ci domin\u0113 m\u016bsu laik\u0101 - gan person\u012bgaj\u0101 dz\u012bv\u0113, gan karjer\u0101. Mekl\u0113t\u0101jprogrammas un zi\u0146u organiz\u0101cijas cie\u0161. Vis\u0101s nozar\u0113s, iz\u0146emot Yahoo un Google, ir samazin\u0101jusies klientu apmierin\u0101t\u012bba.<\/p>","protected":false},"author":1,"featured_media":15726,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"wl_entities_gutenberg":"","footnotes":""},"categories":[13,10,16],"tags":[397,398,163],"wl_entity_type":[47,54,51],"class_list":["post-7058","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-online-marketing-en","category-online-presence","category-websites","tag-customer-satisfaction-report","tag-search-engines","tag-social-media","wl_entity_type-article","wl_entity_type-faq-page","wl_entity_type-news-article"],"acf":[],"yoast_head":"\nCustomer Satisfaction Report Shows Distrust in Social Media - Promoguy Digital Marketing Agency<\/title>\n<meta name=\"description\" content=\"The ACSI's customer satisfaction report details the myriad reasons people are feeling down on social media platforms. 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